Shipping policy

Herbogate Shipping Policy

At Herbogate, we’re committed to delivering your wellness essentials quickly, safely, and efficiently. Please review our shipping policy below for full details on how we process and ship your order.

Order Processing

• All orders are processed within 1-2 business days (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been placed, followed by a notification when your order has shipped, including tracking information.

Shipping Time & Delivery

• Domestic Shipping (India):
  Standard delivery typically takes 3–7 business days, depending on your location.

• International Shipping:
  We currently offer international shipping to select countries. Delivery timelines vary by destination and customs processing. Estimated delivery: 7–21 business days.

Note: Delays may occasionally occur due to high order volumes, courier issues, or public holidays

Tracking Your Order

Once shipped, a tracking number will be provided via email/SMS so you can follow your package’s journey in real time.

Address Accuracy

Please ensure your shipping address is complete and accurate. Herbogate is not responsible for delays or losses caused by incorrect or incomplete address details.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 3 days of delivery at herbogateofficial@gmail.com .We will work with the courier to resolve the issue promptly.